PRIVACY POLICY

How To Overcome Betrayal LLC
Effective Date: March 14, 2026
Last Updated: September 8, 2026

How To Overcome Betrayal LLC ("Company," "we," "us," or "our") respects the privacy of people who visit overcomebetrayal.com, use our free resources, submit forms, create accounts, purchase products, communicate with us, or participate in private coaching. This Privacy Policy explains what information we collect, how we use it, when it may be shared, how long we generally retain it, and the choices available to you.

This Privacy Policy is a notice of our data practices. It does not silently change the financial, cancellation, recording-consent, or dispute-resolution terms of a signed Coaching Agreement.

1. SCOPE AND NON-CLINICAL NOTICE

This Privacy Policy applies to information collected through overcomebetrayal.com (the "Site"), the Healing Hub and client/member portal, the "Where Am I After Betrayal?" self-check, readiness and contact forms, scheduling, email and text communications, product purchases, private coaching, coaching-session recordings and related notes, and other interactions with How To Overcome Betrayal LLC.

How To Overcome Betrayal LLC provides non-clinical betrayal recovery coaching, educational resources, self-reflection tools, and personal-development support. We do not provide psychotherapy, professional mental-health counseling, psychiatric care, medical treatment, diagnosis, treatment planning, crisis intervention, or other licensed clinical services. We do not represent our coaching services as HIPAA-covered healthcare services, and communicating with us does not create a healthcare provider-patient relationship.

2. INFORMATION WE COLLECT

We collect information you provide directly, information created through your use of our services, and limited technical information generated by our website and service providers.

A. Contact, Readiness, and Scheduling Information
We may collect your name, email address, phone number, preferred contact information, scheduling details, message content, readiness-form responses, information about the type of coaching support you are seeking, and other information you choose to provide before becoming a client.

B. Self-Check Information
When you complete the "Where Am I After Betrayal?" self-check, we may collect your six responses, calculated starting-point result, email address, optional first name, result-delivery acknowledgment, optional supportive-email consent, IP address, submission date, entry information, and related form metadata. The self-check is educational and self-reflective. It does not diagnose a condition or make a clinical determination.

C. Client and Coaching Information
If you become a private coaching client, we may collect and maintain information such as your legal name, contact information, signed Coaching Agreement, package and scheduling information, payment status, coaching goals, assignments, reflections, portal submissions, coaching notes, communications, session attendance, and information you voluntarily share during coaching.

Because betrayal recovery can involve personal relationship, family, emotional, financial, or life circumstances, some information you choose to share may be highly personal or sensitive even though it is not being collected as part of a clinical healthcare relationship.

D. Session Recordings, Transcripts, Summaries, and Notes
Private coaching sessions are recorded when required by the applicable Coaching Agreement and consent process. We may create or store audio/video recordings, transcripts, summaries, and coaching notes to support continuity, review prior discussions and assignments, evaluate progress, prepare future coaching work, and maintain coaching documentation.

E. Account and Portal Information
When you create a Healing Hub or client-portal account, we may collect username, email address, login and account-status information, portal activity, completed assignments, reflections, progress information, and materials you voluntarily upload or submit.

F. Purchases and Payment Information
When you purchase a book, digital product, or coaching service, we may collect name, email address, billing and shipping information where applicable, order details, payment status, transaction identifiers, refund or chargeback information, and related business records. Payment-card credentials are generally processed by the payment provider used at checkout or invoicing rather than stored directly by us in full.

G. Communications
We may retain email, text-message, portal-message, call, and other communication records when reasonably necessary to provide services, document requests or consent, manage scheduling or payment, respond to concerns, or protect legal rights.

H. Technical and Device Information
Our website and security providers may collect IP address, browser type, device and operating-system information, referring pages, page views, access timestamps, cookie identifiers, local-storage identifiers, and security or anti-spam signals.

3. HOW WE USE INFORMATION

We may use information to:

provide requested coaching, resources, products, accounts, scheduling, and support;
prepare for coaching sessions and maintain continuity between sessions;
record, transcribe, summarize, and review coaching sessions as authorized by the Coaching Agreement;
calculate, display, store, and email requested self-check results;
administer the Healing Hub and client/member accounts;
process orders, payments, refunds, payment-plan activity, and transaction records;
respond to inquiries and communicate about appointments, services, assignments, or account activity;
send optional marketing or supportive communications when required consent has been provided;
maintain security, prevent spam or fraud, troubleshoot technical problems, and protect the Site;
evaluate aggregated or de-identified trends and improve our coaching frameworks, forms, educational materials, processes, worksheets, and business systems;
maintain records, resolve disputes, respond to chargebacks, and establish, exercise, or defend legal rights;
comply with applicable legal obligations and lawful requests.

4. COACHING RECORDINGS AND INTERNAL BUSINESS LEARNING

A. Recording Purpose
When the applicable Coaching Agreement requires session recording, the client provides advance written consent before recording begins. We also provide a verbal reminder at or near the beginning of a recorded session. Recordings are used for coaching continuity, review, preparation, documentation, and related service-delivery purposes.

B. Transcription and Summarization
Recordings may be processed through approved technology or service providers, including Google Workspace tools and related transcription or summarization features, to create transcripts, summaries, or coaching notes.

C. Retention of Full Recordings
Our standard retention period for full coaching recordings is 12 months after the client’s final coaching package ends. We then delete the full recordings in the ordinary course of business unless longer retention is reasonably necessary because of an active dispute, chargeback, legal hold, legal requirement, safety incident, insurance matter, or another documented lawful reason. If a client begins a continuous new coaching package before deletion, the retention period may run from the end of the later package.

D. De-Identified Business Improvement
We may use generalized, aggregated, or de-identified observations, recurring themes, questions, patterns, and lessons learned through coaching to develop or improve our original coaching frameworks, forms, exercises, worksheets, educational content, processes, and business systems.

This Privacy Policy does not authorize us to publish a client’s actual recording, name, voice, image, likeness, direct quotation, testimonial, identifiable personal story, or client-created written work for advertising or public promotional use. Any such identifiable public or promotional use requires separate written authorization.

5. EMAIL, TEXT, AND OTHER COMMUNICATIONS

We distinguish between service communications and optional marketing communications.

Requested or Service Communications. We may send emails, texts, portal messages, appointment notices, self-check results, order confirmations, account messages, payment communications, and other communications reasonably necessary to fulfill a request or provide an existing service.

Optional Marketing Communications. Promotional or supportive marketing communications are sent when we have the consent required for that communication. You may unsubscribe from marketing email at any time using the available unsubscribe method or by contacting us. We retain a minimal suppression or opt-out record as needed to honor your preference.

Business phone and SMS communications may be processed through our business communications provider, including Quo where used. Email, calendar, file storage, and meeting communications may be processed through Google Workspace services.

6. COOKIES, ANALYTICS, AND ADVERTISING TECHNOLOGIES

Our Site uses cookies, local storage, and similar technologies for essential functionality, consent management, security, analytics, and, where permitted, marketing measurement.

Examples include:

WordPress and portal cookies used for account and session functionality;
Complianz or similar consent-management tools used to remember privacy choices;
Google Analytics 4 (GA4) for website-usage measurement;
Meta Pixel for consented page-view or advertising measurement where enabled;
Cloudflare and security tools for bot detection, traffic protection, and security;
local-storage identifiers used by certain website tools to prevent duplicate events or support functionality.

Our self-check may send a completion event to GA4 containing technical parameters such as page path, quiz ID, submission ID, or event ID. We do not intentionally send the person’s name, email address, specific self-check answers, or calculated result in that GA4 completion event. The self-check does not intentionally send its submission as a Meta Lead event.

Where consent is required for analytics or marketing technologies, we use consent controls designed to allow users to accept, deny, or adjust non-essential categories. Browser settings may also allow you to block or clear cookies, although disabling essential technologies may affect site or account functionality.

7. SERVICE PROVIDERS AND PROCESSORS

We use third parties to operate the business and provide services. Depending on the feature used, providers may process personal or technical information on our behalf or under their own applicable terms. Current categories and examples include:

Website hosting and infrastructure: GoDaddy;
Content delivery, firewall, and security: Cloudflare;
Productivity, business email, files, meetings, scheduling, transcription, and related tools: Google Workspace, including Gmail, Drive, Docs, Meet, and Calendar;
Website analytics: Google Analytics 4;
Advertising measurement: Meta Pixel where consented and enabled;
WordPress website, account, commerce, and form tools: WordPress, ProfilePress, WooCommerce, Forminator, Fluent Forms, and related website plugins;
Spam and anti-abuse services: CleanTalk and Akismet where enabled;
Website statistics and extensions: Jetpack and Automattic services where enabled;
Consent management: Complianz;
Security and trust verification: TrustedSite and related monitoring tools where enabled;
Business phone and SMS: Quo where used;
Payment and transaction providers: the processor displayed at checkout or on an invoice, which may include GoDaddy Payments, Apple Pay, Google Pay, Square, payment networks, or other disclosed payment providers;
Email delivery and mailbox services used for administrative and client communications.

Form submissions may also be stored in the WordPress database on our hosting infrastructure. We may update providers as our systems change. If a change materially affects how personal information is handled, we will update this Privacy Policy as appropriate.

8. WHEN WE SHARE INFORMATION

We do not rent personal information or sell personal information for money.

Some privacy laws define "sale," "sharing," "targeted advertising," or similar concepts more broadly than an exchange for money. Advertising or analytics technologies may involve disclosures that fall within those broader definitions. Where applicable law requires consent or an opt-out for such activity, we provide or honor the applicable choice through our consent tools or privacy-request process.

We may otherwise disclose information:

to service providers and contractors that support hosting, communications, scheduling, payments, analytics, security, account administration, or service delivery;
when you direct or authorize the disclosure;
when reasonably necessary to process a transaction or provide a requested service;
when required by applicable law, court order, subpoena, or other lawful process;
when reasonably necessary to investigate fraud, security incidents, chargebacks, abuse, or misuse;
when reasonably necessary to establish, exercise, or defend legal rights;
when we in good faith determine disclosure is required or permitted by applicable law to address a serious safety concern, suspected abuse, neglect, exploitation, or threat of harm;
in connection with a lawful merger, reorganization, financing, sale, or transfer of relevant business assets, subject to applicable legal obligations.

9. DATA RETENTION

We use the following standard retention periods or retention targets unless a longer period is reasonably necessary for a legal hold, dispute, chargeback, safety matter, insurance matter, legal requirement, fraud/security investigation, backup cycle, or another documented lawful reason:

Full coaching recordings: 12 months after the client’s final coaching package ends.
Signed Coaching Agreements, payment and transaction records, arbitration opt-out records, and related contract evidence: generally 7 years after the relevant coaching relationship or transaction ends.
Readiness forms, contact inquiries, and similar prospect records that do not become client records: generally up to 24 months after the last substantive interaction.
Self-check submissions and requested results: generally up to 24 months unless the information becomes part of an ongoing client relationship, consent record, legal record, or other record subject to a different lawful retention need.
Client portal assignments, reflections, and coaching notes: generally up to 24 months after the coaching relationship ends.
Account and login information: while the account remains active, followed by deletion, deactivation, or de-identification through the ordinary account-closing and backup cycle.
Marketing-consent records: while the consent is active, with a minimal opt-out or suppression record retained as reasonably necessary to honor withdrawal or unsubscribe requests.
Analytics, technical, fraud-prevention, and security logs: according to the configured retention settings and legitimate security or operational needs of the applicable platform.

Deletion from active systems may not immediately remove information from routine backups, logs, fraud-prevention records, or legally preserved records. Backup copies are handled through normal rotation, restoration, and deletion processes.

10. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, or disclosure. Measures may include account controls, access restrictions, security tools, anti-spam systems, encrypted services where provided by our vendors, and secure business platforms.

No internet transmission, cloud service, website, or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

11. PRIVACY RIGHTS AND REQUESTS

Depending on where you live and which privacy law applies, you may have rights concerning your personal information. These may include the right to request access, correction, deletion, portability, information about certain disclosures, withdrawal of consent, or an opt-out from certain targeted-advertising, sale, or sharing activity.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request. We will respond within the period required by applicable law. We may deny or limit a request where an exception applies, including when information must be retained for legal, security, fraud-prevention, transaction, dispute, or recordkeeping purposes.

Where applicable law provides a right to appeal a denied privacy request, you may submit an appeal using the same contact method and label it "Privacy Appeal."

12. CHILDREN AND MINORS

Our public website and services are primarily designed for adults. We do not accept children under 13 for private coaching and do not knowingly permit children under 13 to create coaching accounts or submit personal information for private coaching.

Private coaching for participants ages 13 through 17 requires involvement and written consent from a parent or legal guardian. For a minor participant, we may collect the minor’s name, age or date of birth, coaching information, session recordings and coaching records, together with parent/guardian identity, contact, consent, scheduling, payment, and legal-authority information.

If we learn that personal information from a child under 13 was submitted to us in a context in which we should not have collected it, we will take reasonable steps to delete it or otherwise address it as required by applicable law.

13. UNITED STATES PROCESSING AND STATE-SPECIFIC RIGHTS

How To Overcome Betrayal LLC is based in Ohio and serves clients in multiple U.S. states. Information may be stored or processed in the United States by us and our service providers.

Privacy rights and business obligations differ by state and may depend on factors such as business size, revenue, data volume, type of data processing, and whether particular advertising or data-sharing activities occur. When an applicable state privacy law grants you additional nonwaivable rights, we will honor those rights as required by that law.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our services, technology, providers, legal obligations, or data practices change. The current version will be posted on the Site with a revised "Last Updated" date. If a change materially affects an existing signed Coaching Agreement, the signed agreement remains governed by its own amendment and modification terms rather than being silently changed by this Privacy Policy.

15. CONTACT INFORMATION

For privacy questions or requests, contact:

How To Overcome Betrayal LLC
1094 Linden Ave
Akron, OH 44310
Email: su*****@**************al.com
Alternative email: in**@**************al.com
Phone: 330-752-6410
Website: https://overcomebetrayal.com